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Three Ways Social Media Can Help Your Business

/ Insights      / Three Ways Social Media Can Help Your Business

Three Ways Social Media Can Help Your Business

Social media is an increasingly important part of the marketing of small businesses across the UK. With more than 30m users of Facebook alone, it is getting harder and harder to ignore that your target audience is active on social media.

For business owners that are resisting moving their business onto social media it is likely that they are missing out on opportunities and risking getting passed over in favour of companies that are more proactive with their digital marketing.

If you are on the fence, here are three ways social media can help your business succeed:

Generate Referral Business From Existing Customers

Existing customers are often the most effective way of getting new business as they refer their friends and colleagues to your product or service. Social media is an incredibly powerful way of harnessing this and broadcasting the goodwill your existing customer base has for what you do.

Target & Advertise To Potential Customers

Social media is powerful for businesses, in part due to the data that the platforms create and store about their users. Harnessed effectively, this can be used to advertise your business to exactly the people you want to target.

This means that you spend less money on traditional less well directed advertising platforms such as print or radio advertising.

Customer Service

Whether you are on social media or not, your customers are talking about you both the good and the bad. If you are on social media then you have an opportunity to see what they are saying about you, reinforce the positive and fix the negative.

After all, there is no more powerful an advocate than someone who has a negative experience that is given excellent customer service.

If you are unsure how to get a strategy that works for your business contact the Aspiring Panda team.

anu_panesar

Anoop Panesar

Business Development Manager

Digital marketing and tech specialist Anoop is a well-known figure in the Harrow and North London community. Currently the Operations Director for Aspiring Panda, the company uses cloud and development expertise to solve some of the toughest business challenges – which has recently included consulting with East African nations to provide sustainable farming.

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Marketing Social Media Technology

Why Email Is More Valuable Than Social Media

/ Insights      / Why Email Is More Valuable Than Social Media

Why Email Is More Valuable Than Social Media

Email marketing should be a key component of the modern digital marketing campaign; although not as trendy as social media, it has the potential to garner greater long term returns to the business.

This results from the fact that, although social media is a great way of building awareness of a business, it is transient. People engage with a message for a short period of time and then move on, this means that they can quickly forget about your business and will need regular reminding and interaction.

This is where email comes into its own. Email marketing is an opportunity to regularly contact people that have opted in to receiving regular updates about your business.

Therefore, many successful digital marketing funnels use social media as a driver towards the email list rather than to the company website or product pages.

Here are some of the factors that make email addresses more valuable than a like or follow on social media.

Build Relationships and Trust

The ability to build a relationship and trust with potential customers using email creates additional opportunities. This is because potential customers get to know your business over time and learn about what you do at their own pace.

Increase Revenue from Existing Customers

Email marketing can also be used to communicate with existing customers. This increases customer retention, and can in turn increase sales by promoting sales and other offers to existing customers.

Audience Segmentation

Email marketing also allows businesses to tailor their messages to specific sets of people that have shown an interest in a specific product or service. This tailoring of the message makes readers feel that communications are more relevant. This sense of personalised approach can drive sales.

Given the points above, we believe email marketing should be an important consideration when deciding the right digital marketing strategy for your business. There are many different pieces of software around that can help you run email marketing campaigns, we will cover these in more detail in future blogs.

anu_panesar

Anoop Panesar

Business Development Manager

Digital marketing and tech specialist Anoop is a well-known figure in the Harrow and North London community. Currently the Operations Director for Aspiring Panda, the company uses cloud and development expertise to solve some of the toughest business challenges – which has recently included consulting with East African nations to provide sustainable farming.