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Technology

Three Ways Social Media Can Help Your Business

/ Insights      / Three Ways Social Media Can Help Your Business

Three Ways Social Media Can Help Your Business

Social media is an increasingly important part of the marketing of small businesses across the UK. With more than 30m users of Facebook alone, it is getting harder and harder to ignore that your target audience is active on social media.

For business owners that are resisting moving their business onto social media it is likely that they are missing out on opportunities and risking getting passed over in favour of companies that are more proactive with their digital marketing.

If you are on the fence, here are three ways social media can help your business succeed:

Generate Referral Business From Existing Customers

Existing customers are often the most effective way of getting new business as they refer their friends and colleagues to your product or service. Social media is an incredibly powerful way of harnessing this and broadcasting the goodwill your existing customer base has for what you do.

Target & Advertise To Potential Customers

Social media is powerful for businesses, in part due to the data that the platforms create and store about their users. Harnessed effectively, this can be used to advertise your business to exactly the people you want to target.

This means that you spend less money on traditional less well directed advertising platforms such as print or radio advertising.

Customer Service

Whether you are on social media or not, your customers are talking about you both the good and the bad. If you are on social media then you have an opportunity to see what they are saying about you, reinforce the positive and fix the negative.

After all, there is no more powerful an advocate than someone who has a negative experience that is given excellent customer service.

If you are unsure how to get a strategy that works for your business contact the Aspiring Panda team.

anu_panesar

Anoop Panesar

Business Development Manager

Digital marketing and tech specialist Anoop is a well-known figure in the Harrow and North London community. Currently the Operations Director for Aspiring Panda, the company uses cloud and development expertise to solve some of the toughest business challenges – which has recently included consulting with East African nations to provide sustainable farming.

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Security Technology

What Ashley Madison Hack Reminds Us About Internet Security

/ Insights      / What Ashley Madison Hack Reminds Us About Internet Security

What Ashley Madison Hack Reminds Us About Internet Security

Data security on the internet is a huge issue. Companies large and small spend fortunes creating infrastructures to make our data as safe as possible.

However, there continue to be high profile cases in which the sensitive data of the general public is being compromised and accessed by hackers.

With more and more data about our lives being stored online, data security is a hugely important issue, and it is an area in which public confidence has hit a new low in light of recent scandals. The latest event is a data breach surrounding the hack and subsequent bulk release of data belonging to registered Ashley Madison users.

This sight has attracted attention due to the controversial service that it provides: it was designed as a dating site for people that wanted to have affairs. It still raises serious issues about the availability of personal data.

The nature of the site and the service that it provides does not detract from the fact that users put their data on the internet in the belief that it will remain private.

The fact that hackers can access a company’s records and put them on the internet for everyone to see has rocked confidence in the ability of companies to keep our data secure. Shockingly, users of Ashley Madison had their information revealed even if they had paid the company an additional fee to remove their information.

Keeping your data secure online is extremely difficult: once you put something on the internet it is recorded. Should someone want to find it, then it is very hard to remove it to the point it cannot be found.

Therefore, it is important to make sure you share essential information only with the businesses you interact with online, and that you only put things online that you would not mind your granny seeing.

The internet is a wonderful and often scary place, make sure you are prepared and follow good data practices.

anu_panesar

Anoop Panesar

Business Development Manager

Digital marketing and tech specialist Anoop is a well-known figure in the Harrow and North London community. Currently the Operations Director for Aspiring Panda, the company uses cloud and development expertise to solve some of the toughest business challenges – which has recently included consulting with East African nations to provide sustainable farming.